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Shipping and Return Policy

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Return Policy

Returns are generally accepted within 30 days of purchase.

  • Upon receipt of your order, if you are not completely satisfied, please contact customer service within 30 days of purchase for a refund or replacement.
    A Return Merchandise Authorization Form (RMA) number will be issued.

  • When requesting a refund the returned product will be inspected upon arrival. A refund less any shipping costs, restocking fees, damage to the product, or any signs that the product was installed - will be issued to the payment method used on the original transaction.

 

Shipping Policy

Processing Times: All orders are shipped within 5 business days. Orders received after 5 PM MST will not be looked at until the following business day. 

Shipping Carriers: Paddleboards are shipped via FedEx Ground and all other items are shipped USPS Priority. We do not ship on U.S. holidays.

Shipping Times: Once processed, orders shipped within the U.S. typically arrive within 7 business days. International orders typically arrive within 14 business days.

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USPS Rates

Small Item - $8.00

Medium Item - $15.00

Large Item - $20.00

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FedEx Rates

Free Shipping

(Paddleboards only)

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If there are any questions regarding this shipping policy, you may contact us using the information below.

Lower Salt Rentals

3321 N Reseda Circle #46

Mesa, Az 85215

480-331-1143

Lower Salt Co
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Reservations:
Available daily from 7:00 AM to 6:30 PM

 

Walk-In Shop Hours:

  • Monday – Thursday: 8:30 AM – 5:00 PM

  • Friday: 8:00 AM – 6:00 PM

  • Saturday – Sunday: 7:00 AM – 6:30 PM

 

Please note: Walk-in hours may vary during the week.

 

Equipment Return Policy:
All equipment must be returned by 7:00 PM on the same day or by 8:30 AM the next day (excluding weekends and holidays).

 

3321 N Reseda

Suite 46, Mesa Az, 85215

 480-331-1143

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